General Questions

What is Mental Wellness?

At Amare, we believe that mental wellness exists on a continuum between:

  • Stress & Burnout on the low end
  • Emotional Well-Being & Physical Resilience in the middle
  • Optimal Vigor & Thriving on the high-end

Restoring balance across the gut-brain axis is the key to promoting optimal mental wellness — across the entire Mental Wellness Continuum.

What is the Microbiome?

The gut-brain axis (GBX) is the multi-directional communication network that determines our physical and mental wellness. The GBX connects our gastrointestinal system (gut), nervous system (brain), and immune system (axis) with a vast array of cellular and biochemical messengers throughout the entire body, including the microbiome, hormones, cytokines, and neurotransmitters.

What is gut flora?

Gut flora consists of a complex community of microorganism species that live in the digestive tract of humans. The digestive tract is the largest reservoir of microorganisms in the human body.

What support is provided after purchase?

Your Sponsor or upline is a great resource to assist you on your Amare journey. Amare is also producing a variety of content and tools on the Amare Builder App. In addition, Amare provides call support for any information you may need via 1.888.898.8551.

Does Amare have any events?

To learn more about any upcoming events, click here.

What is the Amare Builder App?

The Amare Builder App can be downloaded from the app store and gives Wellness Partners access to a variety of tools including videos, PDFs, images, and more. Additional features include:

  • Select from a robust library of social images and post them to your social networks.
  • Choose to be notified when prospects visit your site.
  • With the direct links, you can easily send your prospects any media content in your system.

What are Amare’s other social media platforms?

Opportunity Questions

What is a Wellness Partner?

For an annual fee of $69.95, Wellness Partners can earn commissions by sharing Amare products with others, and gain access to business building tools like the Attraction Marketing System, the Amare Builder App, a personalized website, and a Backoffice.

How do I become a Wellness Partner?

To become an Amare Wellness Partner, contact the individual who introduced you to Amare and they can guide you through the enrollment process. Make sure you enter their Sponsor ID when signing up. If you found Amare on your own, click "Share" at the top of this page and Amare will assign you a Sponsor to assist you with building your business.

How do I become a Customer?

To become an Amare Customer, contact the individual who introduced you to Amare and they can guide you through the enrollment process. Make sure you input their Sponsor ID when signing up. If you found Amare on your own, click "Shop" at the top of this page, add products to your cart, and check out.

Where can I learn more about the compensation plan?

You can find more information on the Amare Compensation Plan by visiting the Resources page on Amare.com.

Are there any long-term commitment or cancellation fees?

Our Wellness Partner membership program is an annual membership with no cancellation fee (non-refundable). Wellness Partners are also able to return their products and get a refund within 30 days of purchase; however, handling charges do apply.

Are there any discounts or coupons offered?

Wellness Partners and Customers can sign up for the Subscribe & Save program to receive an additional 10% discount off monthly shipments. Visit our Promotions page to view any active promotions that are currently available.

Product Questions

Where can I find a list of all products Amare sells?

To view all products, click here.

  • MentaBiotics®
  • MentaFocus®
  • MentaSync®
  • MentaHeart®
  • Reboot+
  • Energy+
  • Mood+
  • Sleep+
  • Relief+
  • VitaGBX
  • OmMega
  • Digestive
  • Probiotics
  • GBX Protein
  • GBX SuperFood™
  • GBX SeedFiber™
  • GBX Foods™ System
  • Kids FundaMentals
  • Kids VitaGBX
  • Kids Mood+

Is Reboot+ included in every FundaMentals Pack®?

No, Reboot+ is not included in every Amare FundaMentals Pack. Reboot+ is a product designed to reboot your gut-brain axis to provide a healthy foundation for the products in the Amare FundaMentals Pack to work properly. Reboot+ is recommended quarterly (four times per year) – every three months or as needed to help maintain healthy microbiome balance. Amare will give Reboot+ as a one-time gift on your first purchase of select product packs containing the FundaMentals Pack.

Do Amare products have any interactions with my medication?

If you are currently taking any type of prescribed medications, you should consult with your healthcare provider before using Amare supplements.

Can I take Amare products if I am pregnant or nursing?

We advise consulting your physician if you are pregnant, nursing, taking a prescription drug, or have a medical condition.

Are Amare products safe for children?

We advise consulting your child's physician or healthcare provider before giving to children.

What does Amare do to ensure quality and safe products?

Amare products are ensured to be of the highest quality through multiple levels of quality control and analysis, including testing of raw materials, manufacturer audits and finished product testing. All of this ensures that Amare customers receive the safest, highest quality, and most effective products possible.

When do I take the products?

Are Amare products natural?

This varies depending on the specific product and desired ingredient efficacy. In some limited cases, we are using “nature-identical” synthetics, only when they are superior to a natural option.

Are Amare products Organic?

Currently Amare products are not 100% organic, but they do not contain any gluten or GMO ingredients. In some limited cases, we are using “nature-identical” synthetics when they are superior to a natural option. All of Amare products are ensured to be of highest quality through multiple levels of quality control ensuring that Customers of Amare are receiving the safest and most effective products possible.

Are Amare products Vegan?

All of Amare products except OmMega would be considered vegan - with the following exceptions for very strict vegans (who may also avoid any products ‘associated’ with animal products). Mentabiotics® has probiotic strains and a galactooligosaccaride (GOS) prebiotic that are produced using milk as a growth media or processing aid - but there is no ‘milk’ in the final product. In VitaGBX and Sleep+, we use vitamin D3 derived from the lanolin (oil) extracted from sheep's wool.

The gelatin in OmMega that the capsule is made from is meat derived from beef. We are constantly looking at other options for this in regards to future developments and updates. An early production set of OmMega had "vegetarian capsules" printed on the label, which has been updated to "softgels", as the capsules are meat derived. We considered using a vegetarian type gelatin, but realized much of those who consume fish-derived oils are also okay with meat derived gelatin (vegans, non-vegans, etc.).

Do any of Amare products contain dairy?

Our MentaBiotics® product is grown in a way where it comes in contact with whey during the production process. While it does not contain dairy; it can have trace amounts. Those with severe allergies to dairy are recommended to consult with their physician prior to taking the product.

Are Amare products safe for those with Nut allergies?

Yes, our manufacturer has provided us with their process when any of the "Big 8 Allergens" (Tree Nuts, Peanuts, Milk, Eggs, Fish, Shellfish, Wheat and Soy) are present. Whenever one of these items are present, our manufacturer goes through extensive measures to ensure no cross contamination occurs. These processes include, but are not limited to, sanitization, storage policies, and laboratory testing for the allergen contaminants. If an area tests positive for Nut allergens, they will go back to clean, sanitize and re-test again until there are no longer allergen proteins present. As Amare products themselves do not include tree nuts, along with the above manufacturing practices, we would like to ensure consumption of Amare products are safe for those who have Nut allergies.

Do Amare products show up on a drug test?

The natural ingredients that we use in our products are not known to show up on drug test as they are derived from natural herbs, fruits and vegetables. The only product that would need to be reviewed is HempGBX+. Click here to view the HempGBX+ PIP for more information.

Where can I get more information about specific products?

For detailed product information, click here to view our Product Information Pages, or click here to view our Technical Data Sheets.

Order and Shipping Questions

What is the shipping expectation?

Orders received before 10:30 AM PST will be shipped same day. Orders received after 10:30 AM PST will be shipped the following business day (excluding weekends and holidays). The shipping expectation will be based on your chosen shipping option. The Amare shipping policy offers three (3) shipping options that include:

  • Flat rate 3-5 Business Day shipping – $9.99
  • 2-3 Business Day shipping*
  • Next Business Day shipping*
*2-3 Business Day and Next Business Day shipping prices may vary based on location.

Where is my tracking number?

After you place your order on the Amare website, you will receive an order confirmation email that includes your order tracking information. You can also view your order tracking number by logging in to the website, and then clicking your name in the upper right-hand corner and then on “Settings”. From the menu, select the “Orders” tab to view all orders and their associated tracking information.

Where do I find my order status?

When you log in to your account on the Amare website, you can access your order status by clicking your name in the upper right-hand corner and then on “Settings”. From the menu, select the “Orders” tab to view all orders (Open Orders, Shipped Orders, etc.).

What is the return policy?

Amare stands by the Amare Satisfaction Guarantee for Customers*. If at any point you are not satisfied with your Amare products, we will give you a full refund, excluding shipping costs. If the purchase price of the returned products is greater than $75, the products must be returned to Amare Global before credit is issued. For more information on our return policy, click here.

*This does not apply to returns by Wellness Partners. Wellness Partners have 30 days to return their products for a refund, excluding shipping costs. After 30 days, only Amare credits will be given. After 90 days, orders are no longer eligible to be returned.

Special Program Questions

What is the Subscribe & Save program?

The Subscribe & Save Program allows Wellness Partners and Customers to set up their account so their products are automatically shipped each month with an additional benefit of 10% savings. For more information, click here.

Can my Subscribe & Save be canceled at any time?

When a customer decides to enroll in the Subscribe & Save program, they can cancel at any time. The last day to modify or cancel the current month's Subscribe & Save shipment is 24 hours before the order date. Because orders are shipped out in a timely manner, including Saturday and Sunday, orders cannot be changed or canceled past the last day to modify as noted above.

If my monthly Subscribe & Save order declines, what do I do?

  • Verify that the billing address matches the address your bank/financial institution has on file.
  • To reprocess your order, log in and click your name at the top right corner and then on “Settings”. From the menu, select the “Orders” tab to view your orders. Locate the declined order and click on the “Reorder” button.
  • Adjust the next process date for your Subscribe & Save order or recreate as a new order.
  • Contact the Amare Customer Experience Team for assistance.

WHAT IS THE SUBSCRIBE & SAVE REWARDS PROGRAM?

The Subscribe & Save Rewards Program allows Wellness Partners and Customers to earn Rewards Points that can be redeemed to purchase additional Amare products. Rewards points are earned and maintained by maintaining a monthly minimum $50 subtotal Subscribe & Save order. Rewards points are subject to forfeit if a monthly minimum $50 Subscribe & Save order is not completed within the calendar month and no grace period is available.

What is the bundle & save program?

The Bundle & Save Program allows Wellness Partners and Customers to bundle up to six products at reduced prices of up to 54% off Subscribe & Save prices when purchasing a qualifying product pack. For more information, click here.

What is ROGO?

ROGO stands for the “Refer One, Get One” program* where Customers can earn product credit when:

  • They refer a customer/partner AND that referred customer/partner has a $39.95 or greater Subscribe & Save order.
*This program is not available to Wellness Partners.

ACCOUNT MANAGEMENT QUESTIONS

How do I manage my credit cards on file?

  • Two credit cards can be stored at a time per each account.
  • You can manage your credit cards by logging in, clicking your name at the top right corner, and then on “Settings”. From the menu, select the “Payment Methods” tab.
  • The credit card attached to your Wellness Partner fee can be updated by going to Settings and scrolling down to the “Membership” section. From there, you can click the “Edit Payment” button to update the credit card you would like to use.

What can be managed for my account on the website?

The following can be managed/modified online:

  • Billing and Shipping Address
  • Payment Methods
  • Email and Account Password
  • Receiving Notifications
  • Subscribe & Save orders

Any return requests, cancellations, and Subscribe & Save reminder emails must be requested by contacting the Amare Customer Experience Team.